I work globally as an advisor, assessor, teacher, coach but also as the one responsible for the implementation of a new way of working, an improved model, framework or best practice. I walk the talk. My expertise and the topics I teach, coach and do assessments on are:
- Management of Organizational Change
- Communication in the IT/Business environment
- ITIL Service Management
- ISO20000
- Lean IT
- IT Governance/COBIT 5
Apart from teaching the standard courses on these topics, I develop tailor-made, in company training trajectories to make sure the acquired knowledge is immediately applicable to the people’s work environment.
As a consultant I assess, analyze, develop solutions and improvements and also implement them. I work on short term projects as well as longer ones, anywhere in the world.
I emphasize the importance of a structured and people-oriented approach to new and improved ways of working to ensure a successful implementation with the least hiccups possible.
If you are interested in training or consultancy on the mentioned topics, please fill out the form under the tab Contact and I will reply as soon as possible.
nadine fruin 